Privacy policy

Last Updated: 23 December 2025

RINTO (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RINTO Food Delivery Mobile Application and related services.

By accessing or using the RINTO app, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following personal information:

* Full Name

* Mobile Number

* Email Address

* Delivery Address

 b) Order & Payment Information

* Order details such as food items, groceries, quantity, and order value

* Payment transactions are securely processed through third-party payment gateways

 

> 🔐 RINTO does not store your debit card, credit card, UPI, or banking details.

 

 c) Location Information

* Real-time or approximate location to enable order delivery and service availability

(d) Device & Usage Information

* Device model and operating system

* IP address

* App usage data and crash logs for performance improvement

2. How We Use Your Information

We use your information to:

* Create and manage your account

* Process and deliver food and grocery orders

* Communicate order confirmations, updates, and support messages

* Improve app functionality and user experience

* Send promotional offers, notifications, and service updates

* Detect and prevent fraud, misuse, or illegal activity

3. Sharing of Information

Your information may be shared only when necessary with:

* Restaurants, vendors, and sellers for order preparation

* Delivery partners for fulfilling deliveries

* Payment gateway providers for transaction processing

* Government authorities or law enforcement if required by law

❌ We do not sell, rent, or trade your personal data to third parties.

4. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee complete security.

5. User Rights & Choices

You have the right to:

* Access and update your personal information

* Request deletion of your account (subject to legal and operational requirements)

* Control app permissions, including location access

6. Cookies & Tracking Technologies

 

RINTO may use cookies, SDKs, or similar technologies to:

* Analyze app usage

* Improve performance and features

* Provide a smoother user experience

7. Children’s Privacy

RINTO does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be deleted promptly.

8. Third-Party Services

The app may contain links or integrations with third-party services. RINTO is not responsible for the privacy practices or content of those third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the app or website, and the “Last Updated” date will be revised accordingly.

Continued use of the app after updates means you accept the revised policy.

## 10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

RINTO – Food Delivery App

📧 Email: [indo@rinto.in](mailto:indo@rinto.in)

📞 **Phone:** 7702939186